AI Chatbots and voice agents
Transform the customer experience with next-generation intelligent agents. Automate support and sales 24/7 with full integration into your business processes.
TRANSFORMATION
From routine to automatic sales
We are transforming classic communication into an intelligent ecosystem that generates revenue 24/7.
Traditionally
Customers wait for hours
AI solutions
Instant response 24/7
Traditionally
«Dumb» bots with buttons
AI solutions
Intelligent LLM agents
Traditionally
Huge staffing costs
AI solutions
ROI from the first month
OVERVIEW
Capabilities of modern AI agents
A chatbot is not just an answering machine, but a full-fledged digital employee.
01
Automation FAQ
Up to 80% of typical user requests are processed without operator involvement. The bot instantly responds to questions about order status, working hours, or delivery conditions.
Key benefits: Avoidance of support queues, satisfied customers, and freeing up managers' time for complex tasks.
02
Ice generation 24/7
The AI agent qualifies leads, collects contact details, and makes appointments even at night or on weekends. Not a single potential customer is lost.
Key benefits: increase in website conversion, reduction in the cost of lead acquisition.
03
Economic efficiency
One AI agent processes thousands of requests simultaneously. The cost of contact processing is reduced by 10-50 times compared to human operators.
Key benefits: ROI is achieved in 3 months, and the scale is achieved without increasing the budget.
BUSINESS VALUE
AI agents as a strategic asset
We are introducing agents that replace entire support and sales departments.
Automate your routine
from 3 months
Reducing costs
One AI agent processes thousands of dialogs simultaneously. The cost of a contact drops tenfold compared to an operator.
Reaction speed
Instant response 24/7. No queues, «bad moods» or waiting for an operator. The client receives a solution in seconds.
Unlimited scalability
Your business grows, while support costs remain stable. The system easily handles peak workloads without expanding staff.
DECISION
Implementation options
Three automation vectors for your business
AI support
FAQ, order status, technical assistance. The bot handles 80% of typical requests, transferring complex cases to an operator.
- Automation of 80% of tickets
- Instant response 24/7
AI sales
Lead qualification, appointment booking, and personalized offers without the need for managers.
- ROI Boost x2
- 24/7 lead qualification
AI assistant
IT Helpdesk, onboarding, and corporate inquiries. A single knowledge ecosystem for your employees.
- Corporate RAG
- Support Automation
CHANNELS
Omnichannel
We combine all channels into a single ecosystem for the convenience of your customers.
Website
Chat widget for a website with UTM tracking.
Official WhatsApp Business API integration.
Telegram
A bot in a channel or chat with button support.
Voice
Voice agent for incoming and outgoing calls.
VOICE AGENTS
The human voice of artificial intelligence
The next generation of call automation at the speed of light.
Naturalness
Human-like intonations, pauses, and emotional tone. The client does not notice the difference from a real person.
- Natural TTS
- Emotion Detection
Momentum
The reaction is faster than a human. No more «wait, I'll check». The entire knowledge base is available instantly.
- < 500ms Latency
- Knowledge Grounding
Integration
Accepting orders, making an appointment, consulting by phone with full integration into your CRM.
- Full CRM Sync
- API Orchestration
Ready to transform your business?
Order a free audit of your processes and get a personalized AI implementation strategy.
TECHNOLOGIES
Tech stack
We use advanced AI frameworks and voice technologies to create intelligent agents.
PLATFORM
Platform features
Technological basis for intelligent solutions
NLP / NLU Engine
Deep understanding of intentions and entity extraction. The bot understands spoken language, slang, and complex wording.
- 98% Intent Accuracy
- Entity Extraction
Human Handoff
Smooth transfer of the dialog to a live operator if the request is too complex or has a high business priority.
- Seamless Escalation
- Context preservation
Workflows
Complex chains of actions: order verification, recording, payment. Full integration with CRM, ERP, and external system APIs.
- Logic Automation
- API Integrations
Enterprise Security
Data protection at the level of corporate standards. GDPR and CCPA compliance. Privacy of queries without training models.
- Data Privacy
- GDPR Compliance
ARCHITECTURE
AI and architecture
The core of an intelligent system
Reasoning Model
A large language model analyzes the query, builds a context, and generates a response. Supports GPT-4o, Claude, Gemini.
- Multi-LLM Engine
- Context Awareness
Vector Search (RAG)
Context grounding - each answer is checked against the company's vector knowledge base. Guaranteed accuracy.
- Knowledge Grounding
- Vector Embeddings
Orchestration
The agent independently performs a chain of actions: API request, CRM check, sending a message to the client.
- Autonomous Workflows
- Tool Interaction
Comparison.
Usage scenarios: Voice vs. Chat
Optimal channels for different business tasks
| SCRIPT | CHAT BOT | VOICE AGENT |
|---|---|---|
| Booking a table/visit | Yes (buttons) | Best (phone) |
| Technical support (FAQ) | The best (screenshots) | Yes (basic) |
| Cold calling / Surveys | No (low envelope) | Best (activity) |
| Delivery status | Convenient | Quick |
SECURITY
Security and privacy
Protecting corporate data at every level
Data protection
Full anonymization of PII data before processing and AES-256 encryption for data storage.
- GDPR & CCPA Compliance
- AES-256 Encryption
The architecture of trust
Isolated Private Cloud environments and regular security audits according to SOC2 standards.
- Private Cloud Deployment
- SOC2 Infrastructure
Your data is never used to train public AI models. You own 100% of the intellectual property.
KNOWLEDGE GATE
Safe learning: Knowledge Base
We limit AI to your data for guaranteed accuracy.
Zero Hallucinations
AI does not invent facts. Hallucinations are excluded as the answers are based only on your documentation.
- Knowledge Grounding
- Strict Context Control
Full control
You have 100% control over the sources of knowledge and the prioritization of corporate information.
- Source Prioritization
- Real-time Updates
Automatic Handoff
An unknown request is instantly transferred to the operator with the full context of the previous dialog.
- Human-in-the-loop
- Context Preservation
Continuous training
Each new correct answer of the operator automatically adds to the knowledge base of your system.
- Continuous Learning
- Feedback Loops
Process
Our approach: Pilot-First
Quick start, hypothesis testing, scaling.
Pilot Launch
Quickly deploy a prototype on limited data to test accuracy and ROI.
Deep Discovery
A detailed audit of all knowledge sources, building architecture and mapping processes.
Engineering
Development of a full-scale system with support for Multi-agent workflows and APIs.
Deployment
Industrial launch, staff training, and full migration of corporate knowledge.
Growth
Support, model training, and expansion of the system to new business verticals.
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