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Terms of Use

HuntBot.ai Service Effective Date: February 26, 2025.

1. General Provisions

These Terms of Use (hereinafter referred to as the «Terms») govern the relationship between APPLIK Limited Liability Company (EDRPOU code: 44962853, registered address: Ukraine, 02160, Kyiv, Dniprovskyi District, Sobornosti Ave., 7-A; hereinafter referred to as the «Company,» «we») and the person using the HuntBot.ai service (hereinafter referred to as the «User,» «you»). HuntBot.ai is a SaaS service for the automated processing of messages from popular messaging apps (Telegram, Viber, WhatsApp, and others) and via chat widgets embedded on the User’s websites, using artificial intelligence technologies. The service operates under the Applic brand (https://applic.com.ua/). By registering for or using the service, the User confirms that they have read these Terms and agree to them. If you do not agree with any provision of these Terms, please stop using the service.

2. Definition of Terms

  • The service is a software product from HuntBot.ai, available via a web interface and API.
  • Account — the User's personal account on the Service.
  • Content — any data, messages, files, or materials received through integrated channels.
  • AI provider — third-party providers of artificial intelligence technologies (OpenAI, Google Gemini, etc.) that the Company engages to process messages.
  • A rate plan is a service package selected by the User that includes specific limits and features.

3. Registration and Account

3.1. To use the Service, you must register and create an Account. When registering, the User is required to provide accurate and up-to-date information. 3.2. The User is fully responsible for maintaining the confidentiality of their username and password, as well as for all actions performed on behalf of their Account. 3.3. In the event of unauthorized access to the Account, the User must immediately notify the Company at: [email protected]. 3.4. The Company reserves the right to refuse registration or to block an Account without explanation in the event of a violation of these Terms or legal requirements.

4. Procedure for Providing Services

4.1. The Company provides the Service «as is» in accordance with the selected Pricing Plan. The list of features and limits is determined by the selected plan. 4.2. The Company reserves the right to modify, expand, or restrict the functionality of the Service, including for the purpose of maintenance or updates, notifying the User in advance whenever possible. 4.3. The Service integrates with messaging apps (Telegram, Viber, WhatsApp, and others) and supports the placement of chat widgets on the User’s websites. The Company is not liable for changes to the messengers’ APIs or technical limitations of third-party platforms that may affect the Service’s functionality. 4.4. The Service uses AI providers (OpenAI, Google Gemini, and others) to process messages. Data is transferred to AI providers solely to the extent necessary to provide the service.

5. Payment and Rates

5.1. Up-to-date information on rates and service costs is available on the HuntBot.ai website. The Company reserves the right to change rates upon prior notice to the User. 5.2. Payment is made in accordance with the procedure and within the timeframes specified in the selected Rate Plan. All amounts are listed exclusive of VAT, unless otherwise specified. 5.3. In the event of late payment, the Company has the right to suspend the provision of services until the debt is paid off. 5.4. Refunds are issued in accordance with the terms of the specific Pricing Plan or by separate agreement with the Company.

6. Rights and Obligations of the Parties

6.1. The user must:

  • use the Service only for lawful purposes and in accordance with these Terms;
  • not to take any actions that could disrupt the Service or cause harm to other Users;
  • comply with the terms of use of messaging apps and other platforms with which the Service is integrated;
  • not to grant access to the Account to third parties without the Company's written consent;
  • Update your contact and payment information in a timely manner.

6.2. The Company is required to:

  • ensure that the Service operates in accordance with the selected pricing plan;
  • maintain the confidentiality of User data in accordance with the Privacy Policy;
  • notify the User of material changes to the Terms or the functionality of the Service;
  • Provide technical support within the scope of the selected rate plan.

7. Prohibited Actions

By using the Service, the User agrees not to engage in the following actions:

  • send spam, phishing, or malicious messages through integrated channels;
  • attempt to gain unauthorized access to the Company's systems or those of other Users;
  • reverse engineer, decompile, or otherwise attempt to obtain the source code of the Service;
  • use the Service to distribute illegal content or content that infringes on the rights of third parties;
  • resell or transfer the rights to use the Service without the Company's written consent;
  • overload the Service's infrastructure beyond the technical limits of the plan (DDoS, parsing, etc.).

8. Processing of Personal Data

8.1. The Company processes the personal data of Users and end customers who interact via connected messaging apps or chat widgets on the User’s website, in accordance with the Privacy Policy (https://applic.com.ua/privacy-policy/) and the Data Processing Terms (https://applic.com.ua/obrobka-danyh/). 8.2. The Company acts as a Data Processor, while the User—the owner of the connected communication channels—is the Data Controller with respect to the personal data of its customers. 8.3. The Company does not sell personal data or use it for third-party marketing purposes. Data is transferred to AI providers solely for the purpose of processing specific requests. 8.4. The User is obligated to ensure that all necessary legal grounds exist for the transfer of its customers’ personal data to the Service, including the relevant consents or notifications.

9. Intellectual Property

9.1. All rights to the Service, including the source code, design, trademarks, and the HuntBot.ai and Applic brands, belong to the Company and are protected by the laws of Ukraine. 9.2. The Company grants the User a non-exclusive, non-transferable license to use the Service in accordance with the terms of the selected plan. This license does not confer ownership rights to the Service or any part thereof. 9.3. Content submitted by the User through the Service remains the property of the User or the User’s clients. The Company does not claim ownership of such Content.

10. Limitation of Liability

10.1. The Company shall not be liable for any direct or indirect damages, including loss of profits, data, or business reputation, arising from the use of or inability to use the Service. 10.2. The Company shall not be liable for the acts or omissions of third parties, including Telegram, Viber, WhatsApp, OpenAI, Google, or other providers whose services are integrated into the Service. 10.3. The Company’s maximum aggregate liability to the User for any claim shall not exceed the amount paid by the User for the last three (3) months of using the Service. 10.4. The Company does not guarantee uninterrupted 24/7 operation of the Service; however, it will use reasonable efforts to ensure high availability.

11. Suspension and Termination of Access

11.1. The Company reserves the right to suspend or terminate the User’s access to the Service in the event of: a violation of these Terms; failure to pay for services; receipt of substantiated complaints regarding abuse; or a request from law enforcement agencies. 11.2. The User may opt out of the Service at any time by disabling integrations and sending a request to [email protected]. 11.3. After access is terminated, the User’s data is retained for no more than 30 days, after which it is automatically deleted in accordance with the Data Processing Terms.

12. Changes to the Terms of Use

12.1. The Company reserves the right to unilaterally amend these Terms. The Company shall notify the User of any material changes via email or through the Service’s interface at least 14 calendar days before such changes take effect. 12.2. Continued use of the Service after the changes take effect constitutes acceptance of the updated Terms. If the User does not agree with the changes, they have the right to terminate the agreement before the changes take effect.

13. Governing Law and Dispute Resolution

13.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Ukraine. 13.2. Any disputes arising in connection with these Terms and Conditions shall be resolved through negotiation. If an agreement cannot be reached, the dispute shall be resolved in the competent court at the Company’s place of business in accordance with the applicable laws of Ukraine.

14. Contact Information

If you have any questions regarding these Terms or the operation of the Service, please contact us at:

  • Company: APPLIK, LLC«
  • Address: Ukraine, 02160, Kyiv, Dniprovskyi District, Sobornosti Ave., 7-A
  • Email: [email protected]
  • Phone: +380 (73) 880 70 78
  • Website: https://applic.com.ua/
  • Privacy Policy: https://applic.com.ua/privacy-policy/

These Terms constitute a public offer and take effect upon the User's registration with the Service.

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